On November 16, this year at AfricaCom 2016 awards dinner held at The Waterfront Lookout Granger Bay Cape Town, Huawei Technologies picked up two of the prestigious awards, namely, The Most Significant LTE Development, and Delivering Excellence in Customer Experience.
David Chen，Director of Marketing & Sales Solutions of Huawei Southern Africa Region， receiving the Award of the Most Significant LTE Development
The Most Significant LTE development award was awarded jointly to Huawei and MTC, the leading telecom operator in Namibia, for the introduction of LTE and 4.5G in Namibia.
This award recognizes Huawei’s contribution to the industry in Africa and Huawei will continue to work with ICT operators, standardization organizations, industry organizations and a wide range of co-operations to promote the ICT industry in Tanzania and also across the African continent.
In Tanzania, Huawei has partnered with the Tanzania Telecommunication Company Limited (TTCL) to launch the 4.5G network. The launching of 4.5G marks the continuing journey of Huawei and TTCL’s transformation to make aggressive market penetration in Tanzania.
4.5G will have a significant positive contribution to the digital society, bringing cutting-edge communication to citizens, businesses and governments, opening innovations that in the end will create new jobs and the new technology will not only benefit Tanzanian society, but also open a new gateway for the whole of the African continent.
Meanwhile, the Delivering Excellence in Customer Experience award was won by Huawei’s Customer Experience Management (CEM) solution which is business driven and targets high-end telcos that aim to improve their business & operation performance and deliver a great customer experience to their end user.
Austin You，Vice President of Huawei Southern Africa Region，receiving the Award of The Delivering Excellence in Customer Experience
The solution offers a user-centric solution which shifts the aspect from network-centric to user-centric, establishing user experience indicators of voice, Web, Streaming, Email and OTT services etc. to managing and improving the whole customer experience life-cycle and creating value.